Payment Policy
Payments are collected for non‑medical transportation services provided by Everbliss Senior Solutions Llc
Eligible Refunds
Refunds may be issued under the following circumstances:
- Duplicate or incorrect charges
- Provider‑initiated cancellation
- Cancellations made within the required notice period
Non‑Refundable Charges
The following are generally non‑refundable:
- Completed transportation services
- No‑show appointments
- Late cancellations
- Mileage or wait‑time charges already incurred
Refund Method
Approved refunds will be returned to the original payment method. Processing times depend on the cardholder’s financial institution and typically take 5–10 business days.
How to Request a Refund
Refund requests must be submitted within 5 days of the service date by contacting:
- Email: info@everblisssenior.com
- Phone: (251) 420-3783
